Shipping Policy
1. Order Processing Time
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Orders are typically processed within 1–3 business days after payment is received.
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Orders placed on weekends or holidays will begin processing on the next business day.
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During high-volume periods (sales, holidays, restocks), processing may take longer.
You will receive a confirmation email once your order is placed and another when your order ships.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
Estimated delivery times (after processing):
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Standard Shipping: 3–7 business days
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Expedited Shipping (if offered): 2–4 business days
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Express Shipping (if offered): 1–2 business days
These are estimates and not guaranteed. Actual delivery times may vary due to carrier delays, weather, or other factors.
3. Order Tracking
Once your order is shipped, you will receive an email containing your tracking number.
Tracking updates may take 24–48 hours to appear after the carrier scans your package.
4. Shipping Locations
United States
We currently ship to all U.S. states and territories unless stated otherwise on specific product pages.
International Shipping
If you plan to offer international shipping, I can add a section here.
(Just tell me: Yes/No + countries you want to ship to.)
5. Delayed, Lost, or Stolen Packages
Carrier Delays
We are not responsible for delays caused by the shipping carrier.
Lost Packages
If a package shows as “delivered” but is missing:
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Check with neighbors or your local post office/carrier.
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Contact us at swiftstatessupply@gmail.com if still unresolved.
We will assist you, but we cannot guarantee replacement or refund for carrier-confirmed deliveries.
Incorrect Shipping Address
If the address provided at checkout is incorrect:
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Please contact us immediately.
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Orders already shipped cannot be changed.
Customers are responsible for reshipping fees for returned packages due to incorrect addresses.
6. Shipping Restrictions
Some products may have shipping limitations due to:
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Carrier rules
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Hazardous material regulations
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State or federal laws
Any restrictions will be noted on the product page.
7. Damaged Packages or Items
If your order arrives damaged:
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Keep all packaging and items.
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Contact us within 48 hours at swiftstatessupply@gmail.com with photos of the damage.
We will work with you to replace the item or offer a solution.
8. Changes to This Shipping Policy
We may update this policy at any time. Changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
For questions about shipping or support with your order:
Swift States Supply LLC
Email: swiftstatessupply@gmail.com
Address: 30 N Gould St #31695, Sheridan, WY 82801